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FAQ

The questions we hear most often.

Is this a substitute for working with my clinician?+
No. Menopause RD is a tracking tool. It is not medical advice, diagnosis, or treatment. Always work with your clinician on health and treatment decisions.
Is the daily check-in really free?+
Yes. The daily check-in, weigh-in, and meal log are free every single day, and you always see your last 7 days. No credit card required. Premium ($9.99/month or $79.99/year) unlocks your full history, trends, and patterns over time.
Can I cancel anytime?+
Yes. Cancel from settings whenever you like and your access continues through the end of the billing period. Questions about a charge? Email fiorella@fiorellard.com and we will sort it out.
How do I cancel?+
From settings, tap Manage subscription. That opens the Stripe Customer Portal where you can cancel in one click. Cancellation takes effect at the end of the current billing period.
Why don't you count calories?+
Because eating less again is not the plan. Calorie targets are easy to chase below what your body actually needs, and that costs you muscle at exactly the time muscle is hardest to keep. Hitting a protein floor every day is the structure that protects muscle and keeps hunger predictable. We add first.
What if I miss a day?+
You pick up today. Nothing here is graded and a missed day is never a failure. The trend over weeks is what matters, and one gap does not change it.
Will it work offline?+
Mostly. Once installed as a PWA on your phone, the app loads from cache and you can view your dashboard, trends, and history without a connection. Logging new entries requires a network connection to reach the database. Drafts you start while offline are saved locally and you can submit them once you reconnect.
What data do we collect?+

Data Linked to You

The following data is tied to your account:

  • Health & Fitness - weight, check-ins, and meal logs
  • Contact Info - your email address
  • Identifiers - your user ID

Data Not Linked to You

The following data is collected but is not tied to your identity:

  • Usage Data - aggregated page views and feature use
  • Diagnostics - anonymized error logs to fix bugs

We do not collect prescription records, lab results, or any HIPAA-covered information. Stripe handles payments - we never see your card. Full privacy policy.

Can I export my data?+
Yes. From settings you can download a JSON export of every entry you have made. The data is yours.
How is this different from MyFitnessPal or Lose It?+
Those are general calorie trackers built for the broad weight-loss audience. Menopause RD is a focused tool for the body you have now: protein, strength, and your trend over time, checked in on two minutes a day. It does less, but the parts it does are built for this stage of life.
What if I want to email Fiorella directly?+
She reads every reply. fiorella@fiorellard.com. Response time is usually 1-2 business days.

Still have questions? fiorella@fiorellard.com